Executive Leadership Team

Mohamed Gamal Mahmoud

Senior Product Delivery Manager — ESSBC

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Mohamed Gamal Mahmoud

Mohamed Gamal Mahmoud

Senior Product Delivery Manager — ESSBC

Mohamed Gamal Mahmoud leads product delivery across government, enterprise ERP, and digital-transformation programmes, aligning requirements, governance, UAT, release management, deployment, and post-go-live operations.

01

Executive Biography

Mohamed Gamal Mahmoud is Senior Product Delivery Manager at ESSBC, with more than 18 years of experience across enterprise software delivery, ERP implementation, government solutions, digital transformation, business analysis, workflow automation, stakeholder management, and multidisciplinary team leadership. He connects executive business objectives with structured product requirements, governed delivery, coordinated implementation, acceptance testing, release, deployment, and post-go-live operations.

02

Executive Value

Deliver reliable enterprise products by aligning business strategy with structured requirements, delivery governance, cross-functional execution, stakeholder coordination, UAT, release management, deployment, and continuous operational improvement.

03

Leadership Mandate

Lead end-to-end product delivery across enterprise programmes.

Translate executive priorities into implementable product requirements.

Coordinate business, product, development, QA, infrastructure, and support teams.

Manage delivery scope, schedule, risk, quality, and governance.

Lead UAT planning and business acceptance.

Coordinate release management and production deployment.

Support post-go-live stabilization and continuous improvement.

Improve processes through workflow automation and business optimization.

Present delivery status and recommendations to executive stakeholders.

04

Core Areas of Expertise

Product Delivery ManagementEnterprise Software DeliveryGovernment SolutionsEnterprise ERPDigital TransformationBusiness AnalysisBRD and SRSUML and BPMNProcess MappingFunctional SpecificationsDelivery GovernanceProject ManagementRisk and Resource ManagementStakeholder ManagementCross-Functional LeadershipAgileScrumWaterfallUATRelease ManagementSDLCWorkflow AutomationBusiness Process OptimizationAzure DevOpsMicrosoft ProjectTrelloREST APIsSQL ServerReporting and Performance Analysis
05

Professional Experience

2020–PresentESSBC — UAE

Senior Product Delivery Manager

  • Leads enterprise product delivery and business-analysis activities for ERP platforms and digital-transformation programmes.
  • Aligns business strategy with technology execution.
  • Leads end-to-end delivery across multiple enterprise projects.
  • Conducts executive workshops to capture objectives and requirements.
  • Manages scope, schedule, budget, risk, quality, and delivery governance.
  • Leads BRD, SRS, process mapping, UML, and functional specifications.
  • Coordinates Development, QA, Infrastructure, and Business teams.
  • Leads UAT, release management, deployment, and post-go-live support.
  • Supports workflow automation and process optimization.
  • Presents progress and recommendations to executives.
2017–2020Right Group — Microsoft Dynamics Gold Partner

Senior Business Analyst

  • Led business analysis for banking and enterprise solutions.
  • Facilitated stakeholder workshops.
  • Produced BRD, SRS, use cases, UML diagrams, process flows, and functional specifications.
  • Collaborated with architects, developers, and QA teams.
  • Managed UAT and business sign-off.
  • Prepared manuals, delivered training, and supported change management.
2013–2017Lychee

IT Consulting Director

  • Directed technology initiatives supporting business growth and operational excellence.
  • Advised executives on IT strategy, solution selection, and process improvement.
  • Coordinated cross-functional initiatives and executive workshops.
  • Improved operations through redesign and automation.
2011–2013OSUS for Computer Systems

IT Consultant

  • Supported ERP implementation, software testing, troubleshooting, and consulting.
  • Translated customer requirements into functional improvements.
2006–2011FekraSoft

IT Consultant

  • Supported ERP systems covering Finance, HR, Inventory, POS, Restaurants, and Pharmacy.
  • Participated in analysis, implementation, training, and customer support.
06

Selected Enterprise Portfolio

Government of Sharjah Municipalities AffairsSharjah Research, Technology and Innovation ParkSharjah Museums AuthorityTarahum Charity FoundationEnterprise ERP ImplementationsGovernment Digital Services
07

Selected Delivery Achievements

  • Delivered enterprise software across government and private-sector organizations.
  • Built effective relationships with executive stakeholders and business owners.
  • Led multidisciplinary teams through complete delivery lifecycles.
  • Improved operational efficiency through workflow automation and process optimization.
  • Bridged business needs with technical implementation to support successful solution delivery.
08

Education and Professional Development

  • Bachelor of Commerce — Ain Shams University
09

Languages

Arabic — NativeEnglish — Good Professional Proficiency
10

Industry Experience

Government and Public SectorEnterprise ERPDigital TransformationBanking and Financial SolutionsHealthcareEducationManufacturingRetail and CommercialCharity and Non-Profit Organizations

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